Feature

Automated Review Requests That Work
While You Sleep

Strike while the iron is hot. Automatically reach customers at the perfect moment — right after delivery, project completion, or a great interaction. Set it once, collect reviews forever.

Automated Review Workflow

Never Forget to Ask for a Review Again

Most businesses struggle not because customers won't leave reviews, but because they forget to ask — or ask too late. ReviewStream automates the entire process so you capture your customer at the peak of satisfaction, instantly boosting review volume and consistency.

Perfectly-Timed Review Requests

Reach customers at the exact moment they're most satisfied and likely to review.

24/7 Automation with Zero Manual Work

Set it up once and let it run forever. No daily tasks, no forgetting, no dropping the ball.

Triggered by Real Customer Actions

Requests fire based on actual milestones — order shipped, service completed, invoice paid.

Higher Completion Rates vs. Manual Messages

Automated requests sent at optimal times convert significantly better than manual outreach.

Send the Right Request at the Right Moment

Review requests can be triggered at any logical customer milestone. Whether you're shipping ecommerce orders, completing home services, closing tickets, or onboarding clients — ReviewStream fires the request automatically.

Common Trigger Types:

Order Delivered / Fulfilled

Perfect for ecommerce and online stores

Service Completed

HVAC, plumbing, contractors, home services

Invoice Paid

Professional services, consulting, agencies

Appointment Finished

Medical, dental, salons, personal services

Ticket Closed

SaaS, support teams, customer success

POS Transaction Completed

Retail, restaurants, brick-and-mortar

Workflow Action

GoHighLevel, QuickBooks, Jobber, ServiceTitan, or any custom trigger

SEO Note: These triggers improve review velocity and long-term ranking signals on Google and Amazon.

Reach Customers the Way They Prefer

Whether you communicate by text, email, QR code, POS system, or automated workflow — ReviewStream supports every channel.

SMS Review Requests

Text messages with high open rates and instant delivery

Email Automation

Branded emails with custom templates and tracking

QR Code Flows

Print QR codes on receipts, business cards, signage

POS Integration

Trigger review requests directly from point-of-sale

CRM Workflows

Seamless integration with your existing tools

Auto-Routing

Direct customers to the right review platform automatically

Friendly Follow-Ups That Boost Conversions (Without Being Pushy)

ReviewStream automatically sends gentle reminders to customers who opened the request but haven't completed a review yet. These follow-ups are fully customizable and proven to increase overall review volume.

Automatic reminder after X days

Set your preferred follow-up timing

Different SMS vs email copy

Channel-specific messaging for better results

“Opened-but-no-review” logic

Only follow up with customers who engaged but didn't complete

No duplicates for customers who already reviewed

Smart tracking prevents annoying repeat requests

Optional end-of-flow thank-you message

Show appreciation when reviews are completed

Follow-up automation

Personal Review Requests That Don't Feel Automated

Every message feels handcrafted — even when you're sending thousands automatically. Use personalization tokens like customer name, item purchased, service completed, or business location.

Supported Personalization:

Customer Name

First name, last name, or full name

Service or Product

Specific item or service provided

Team Member Assigned

Technician, rep, or service provider name

Appointment/Purchase Date

When the service or transaction occurred

Review Platform Links

Dynamic links to correct review sites

Business Logo + Branding

Your brand on every message

Connect Your Tools, Let the Automations Run Themselves

ReviewStream instantly connects with your CRM, POS, ecommerce store, or marketing automation platform to send review requests without lifting a finger.

Shopify
WooCommerce
Amazon
GoHighLevel
QuickBooks
Jobber
ServiceTitan
Square
Stripe
Zapier (+ 5000 apps)

SEO Benefit: Automation ensures consistent review velocity — a key ranking factor for local SEO and marketplace algorithms.

Smart Logic Prevents Bad Requests From Being Sent

No more sending accidental review requests to upset customers. ReviewStream includes built-in safeguards and logic filters so you stay compliant and customer-friendly.

Prevent Multiple Requests

Never spam the same customer with duplicate review requests

Skip Refunded/Voided Orders

Automatically exclude cancelled or refunded transactions

Conflict Resolution

Smart handling of duplicate contacts and data

Time Delays

Ensure delivery or service completion before sending

Platform-Specific Compliance Rules

Built-in adherence to Google, Amazon, and Yelp review policies

Automation analytics

See Exactly How Your Automations Perform

Track every step of the automated review request funnel. See what's working, where customers drop off, and which platforms produce the best reviews.

Messages sent
Messages delivered
Open rate
Click-through rate
Review conversions
Platform performance
Revenue impact (service businesses)

Turn Every Customer Into a Reviewer Automatically

Set up your review automation once and watch reviews flow in while you focus on your business.

Ready to automate your review collection?

Join thousands of businesses using ReviewStream to collect more reviews, boost their online reputation, and grow revenue.