Terms & Conditions

Personal Information & Data Collection

Our commitment to protecting your data and providing transparency around our data collection practices. By using ReviewStream, you agree to these terms.

Effective Date: November 7, 2024

Welcome to ReviewStream! We are committed to protecting your personal information and providing you with a transparent understanding of our data collection practices. By using our platform, you agree to these Terms and Conditions for data collection and use.

1. Information We Collect

Data we gather to provide our services

1.1 Personal Information

We collect personal information necessary to provide our services, including but not limited to:

  • Your name and email address
  • Information you voluntarily provide through reviews or surveys
  • Account credentials and profile details
  • Business information and customer data

1.2 Automatically Collected Information

We may collect certain information automatically to improve your experience:

  • Device type and operating system
  • IP address and location data
  • Browser type and version
  • Usage details and interaction patterns

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance functionality, analyze user activity, and personalize content.

Note:

You can modify cookie settings in your browser; however, disabling cookies may limit certain functionalities of our app.

2. How We Use Your Information

The purposes for which we use your data

2.1 Providing and Improving Services

We use the information collected to:

  • Deliver and improve our services
  • Ensure the quality of content and reviews
  • Offer features that personalize your experience
  • Process and send review requests

2.2 Communication

We may use your contact information to:

  • Communicate about updates and service changes
  • Send promotions and offers
  • Provide customer support and assistance

Note: You can opt out of promotional communications at any time.

2.3 Analytics and Performance

We may use aggregated, anonymized data to analyze user behavior and app performance, helping us enhance our service offerings and develop new features.

3. Sharing and Disclosure of Information

How and when we share your data

3.1 Third-Party Service Providers

We may share your information with trusted third-party providers assisting in app operations:

  • Hosting and infrastructure
  • Data analysis and analytics
  • Customer service support
  • Email and SMS delivery services

These providers are bound by confidentiality agreements and authorized to use your information only as necessary to perform their functions.

3.2 Legal Compliance and Protection

We may disclose information when:

  • Required by law or court order
  • Necessary to comply with legal processes
  • Protecting the rights, property, or safety of ReviewStream
  • Protecting our users or others from harm

3.3 Business Transfers

If ReviewStream is involved in a merger, acquisition, or asset sale, your personal information may be transferred to the new ownership. We will notify you of any such transfer and any new terms that apply.

4. Your Rights and Choices

Control over your information

4.1 Access and Correction

You have the right to access and correct your personal information at any time. You can review and update your account details within your user settings or by contacting our support team.

4.2 Data Deletion

You may request deletion of your personal information by contacting us.

Note: Some information may be retained as required by law or for legitimate business purposes.

4.3 Opt-Out of Communications

You may opt out of receiving promotional communications:

  • Follow the unsubscribe link in our emails
  • Adjust your account preferences
  • Contact our support team

5. Data Security

Our commitment to protecting your data

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Important Notice:

While we work diligently to protect your data, please note that no electronic storage method is 100% secure. We cannot guarantee absolute security.

6. International Data Transfers

Cross-border data processing

Your information may be transferred to, and processed in, countries other than your own. By using our app, you consent to the transfer of your information to countries with different data protection laws.

We take appropriate measures to ensure that your data receives an adequate level of protection in the jurisdictions where we process it.

7. Changes to This Policy

How we handle updates

We may update these Terms and Conditions periodically to reflect changes in our practices, legal requirements, or service offerings.

When We Update:

  • Any changes will be posted on this page
  • We'll update the “Effective Date”
  • Continued use of our app constitutes agreement to revised terms

Contact Us

Questions about these terms?

If you have any questions or concerns regarding these Terms & Conditions, you can contact us at our mailing address:

ReviewStream
14308 Overlook Dr. E.
Bonney Lake, WA 98391
United States

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