Welcome to ReviewStream! Protecting your privacy is our priority. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our app and services.
1. Information We Collect
Understanding what data we gather and why
1.1 Personal Information
We collect personal details to deliver our services effectively:
- Name and email address for account creation
- Business information (company name, industry)
- Customer contact information for review requests
- Survey responses and feedback
1.2 Device Information
Technical data automatically collected to improve user experience:
- Device type and operating system
- IP address and location data
- Browser type and version
- Usage patterns and app interactions
1.3 Cookies and Tracking Technologies
We use cookies and similar technologies for analytics, personalization, and enhanced app functionality. You can control cookie preferences through your browser settings.
2. How We Use Your Information
The ways we utilize your data to serve you better
2.1 Service Delivery
- Provide core ReviewStream features and functionality
- Process and send review requests
- Manage your account and preferences
- Track review metrics and analytics
2.2 Communication
- Send service updates and notifications
- Provide customer support and respond to inquiries
- Share promotional offers (with your consent)
- Send important policy or terms updates
2.3 Analytics and Improvement
- Analyze usage trends and patterns
- Improve app performance and features
- Develop new products and services
- Troubleshoot technical issues
4. Your Rights
Control over your personal information
4.1 Access and Review
You have the right to access, review, and update your personal information at any time through your account settings or by contacting our support team.
4.2 Data Deletion
You can request deletion of your account and associated data at any time. We will:
- Process your request within 30 days
- Remove your data from active systems
- Retain only what's legally required
4.3 Data Portability
You can request a copy of your data in a portable format (CSV, JSON) to transfer to another service.
4.4 Marketing Preferences
You can opt out of promotional emails at any time by clicking the unsubscribe link in any marketing email or updating your preferences in your account settings.
5. Data Security
How we protect your information
We employ industry-standard security measures to protect your information:
All data transmitted between your device and our servers is encrypted using SSL/TLS
Your data is stored on secure servers with restricted access
Limited employee access with multi-factor authentication required
Periodic security assessments and vulnerability testing
While we implement robust security measures, no system is 100% secure. We cannot guarantee absolute security but are committed to protecting your information using best practices.
6. Updates to This Policy
How we communicate changes
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service offerings.
When We Update:
- We'll post the updated policy on this page
- We'll update the “Effective Date” at the top
- For significant changes, we'll notify you via email
- Your continued use indicates acceptance of the updated terms
Contact Us
Questions about our privacy practices?
If you have any questions or concerns regarding this Privacy Policy, please contact us: